The approach

First understand why, then change what.

This is not a list of exercises. It is a way of looking that you can apply to any dog and any situation. You still ask things of your dog, you just do not start at how do I fix this, but at why is he reacting like this and where does that come from.

Everything below comes from practice, built during the rehabilitation of Coco. Not theory from a book, but what worked for a dog who had to learn to trust again.
You do not want your dog to listen because he has to. You want him to want to listen.

A dog who obeys under pressure only does it while that pressure is there. The moment something more exciting happens outside, it falls away. A dog who joins in because he chooses to keeps doing it when things get hard. That takes longer to build, and it is the only thing that holds.

The framework

Three questions, always in this order

The order is the most important part. Most people start at question three and only wonder where it comes from once nothing works.

One example running through all three questions: Coco went wild the moment we stepped out the door.
Question 1

What is really happening?

Do not only look at the reaction itself, but at what comes before it. It builds up in the seconds beforehand, and that is exactly where you can still do something. Describe what you see without attaching a judgement: the lead is tight, the ears go forward, he is panting while it is not warm. Once you see the build-up, you can get ahead of the reaction instead of cleaning it up.

With Coco: she went wild the moment we stepped out the door. Not halfway through the walk, but right at the doorstep.
Question 2

Where does it come from?

Age, breed and history shape everything. The same behaviour has a different cause in every dog, and that cause decides what you do about it. A dog who never learned something needs something entirely different from a dog who had a bad experience with it.

With Coco: it was not because she was so eager to go out. She was overwhelmed by what she saw. Too much came in at once and she did not know what was expected of her.
Question 3

What does he need before I ask anything?

Only here does training come into view, and the first step usually turns out to be something other than you thought. Often it is distance, rest or clarity, not another cue.

With Coco: first work on rest and safety, and after that on contact in the moments she finds hard. Not contact with the surroundings, but with me, as the safe place.
Timing

You have to see the trigger before your dog does

Scan your surroundings. If you spot the other dog first, you still have room to add distance and choose what you do. If your dog sees him before you do, you are behind from that moment on.

Step 1

You see him

You spot the trigger first and add distance while you still can.

Step 2

Your dog sees him

From as far away as possible. You wait and let him register what it is.

Step 3

You help

Now you use whatever works best for your dog: searching, a game or a task.

Too late

Fixation

Over threshold he takes nothing in. Anything you ask now fails, unless you have something worth more than the fixation. And that option is not always there.

Why not sooner? If you distract him before he has seen the other dog, that dog keeps coming closer in the meantime. The moment your dog looks up again, it is almost on top of him. It appears out of nowhere, and you get a reaction anyway, only now out of fright.
The cues I use

Three cues for the hard moments

For the moments when an ordinary command no longer lands, because the surroundings weigh more than you do.

How you build them, when to reach for which one, and how you fade them out again is in the explainer about these three cues.

I use more of them in daily life. These are the three I reach for when it gets hard.

How you say it counts for more than what you say

A command is a word your dog has to translate while everything else is coming at him. In a busy moment it often does not get through. A short sound and a calm voice do.

01
Stay calm yourself

Your tension travels straight down the leash. If you start talking louder or walking faster, the situation only gets bigger for your dog. A low, quiet voice does more than shouting.

02
A sound lands faster than a word

A whistle, a click of your tongue or a short pst. It is shorter than his name, it does not sound like a demand, and it still gets through when he is half distracted. Save it for the moments you really need him, otherwise he stops hearing it.

03
And a clear no

Short, always the same, and not angry. A no is information: not this. Follow it straight away with what he can do instead, so he knows where to put his energy.

Rewarding

First mark, then reward

Those are two different things. The marker word says that it was right. The reward that follows says how right it was.

Good boy

Your marker word. Your dog learns that this word means he made the right choice, and looks up at you for it. Something almost always follows, and what that is depends on how much the choice cost him.

Option 1

A piece of kibble

For something that went well but did not take much effort.

Option 2

Jackpot

For a choice that clearly cost him something. You see him hesitate between you and his own plan, and he picks you. Or he does something he normally finds very hard.

Option 3

His favourite toy

Mostly for dogs who are not that interested in food. The value is in whatever your dog really wants.

Option 4

A stroke or a scratch

For dogs who like contact, and for things he no longer finds hard. Good as a change from the other options too.

The reward has to be worth more than the surroundings

If a piece of kibble works indoors but not outdoors, then that kibble is worth less than whatever is happening outside. Reach for something he finds genuinely special, such as pieces of chicken or a rabbit ear. Once the surroundings get less exciting, the reward can get more ordinary again.

With Coco: outside and in fixation, kibble did nothing for her at all, so we started with rabbit ears. Now that the surroundings no longer weigh so heavily, kibble is perfectly fine.
Honest about the limits

What this is and is not

I am not a behaviourist and this is not a course. It is a way of looking, written down by someone who had to work it out himself.

✓Yes: learning why behaviour happens, and where you start
✓Yes: examples from practice, including the mistakes I made
✓Yes: a build-up you apply at your own pace, to your own dog
✕No: a step-by-step plan that works the same for every dog
✕No: a replacement for someone who sees your dog in person
✕No: suitable for aggression or biting, you need help with that
From thinking to doing

Look up what is going on with you

The framework is half of it. The other half is seeing how it plays out with a real dog in a real situation.

See all topicsRead Coco's story →
Stuck with something serious? For behaviour like aggression or biting you need someone who sees your dog in person. Always bring in a qualified behaviourist then.